Welcome to DEMO PLUMBER OS v1.1b ("Company," "we," "our," or "us"). By accessing our website, requesting, or utilizing our plumbing services, you ("Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, please do not use our services.
We offer professional plumbing services, including but not limited to:
Installation, repair, and replacement of plumbing fixtures and systems
Drain cleaning and sewer line services
Water heater installation and maintenance
Leak detection and repair
Backflow prevention testing and certification
Emergency plumbing services
Commercial and residential plumbing maintenance
The specific services to be provided will be detailed in individual service agreements, work orders, or estimates provided to you prior to commencement of work.
Our Company maintains all required state and local licenses, permits, and certifications necessary to perform plumbing services in CA. All work is performed by qualified technicians in accordance with applicable building codes and industry standards.
Estimates or quotes provided are based on our professional assessment of the work required and visible conditions at the time of inspection. While we strive for accuracy, final costs may vary due to unforeseen circumstances, hidden conditions discovered during work, or changes in project scope.
We offer several pricing models depending on the service:
Flat-Rate Pricing: For standard services with predictable scope
Time and Materials: For complex jobs where scope is difficult to determine in advance
Hourly Rate: For certain diagnostic or small services
Should additional work be required beyond the original estimate, we will:
Communicate the need for additional work and associated costs
Obtain your approval before proceeding with any additional work
Document changes through a written change order when appropriate
Service appointments are scheduled within reasonable time windows based on availability. We will make every effort to arrive within the scheduled window and will contact you if delays are expected.
We require at least 24 hours' notice for cancellations or rescheduling. Failure to provide timely notice may result in a cancellation fee of up to $[amount] or [percentage]% of the quoted service, at our discretion.
Emergency service calls are prioritized and may affect previously scheduled appointments. We will notify affected customers as promptly as possible in such cases.
Payment is due upon completion of services unless alternative arrangements have been agreed upon in writing prior to service. For larger projects, we may require:
A deposit before work begins
Progress payments for extended projects
Balance due upon completion
We accept payments via:
Cash
Check (subject to verification)
Major credit cards
Electronic payments through authorized platforms
Payments not received within [number] days of invoice date may incur:
Late fees of [percentage]% per month or the maximum rate permitted by law
Suspension of warranty coverage until payment is received in full
Collection activity, including reporting to credit bureaus
Client agrees to pay all reasonable costs incurred in collecting past due amounts, including attorney fees, court costs, and collection agency fees.
We warrant our workmanship to be free from defects for a period of [period] (minimum one year) from the date of service completion. This warranty covers labor required to correct defects in our installation or repair work.
Materials and equipment supplied by us carry the manufacturer's warranty. We will assist in processing warranty claims for covered products we've installed.
Our warranty does not cover:
Issues arising from misuse, abuse, neglect, or alterations made by others
Damage caused by Acts of God, weather events, or other circumstances beyond our control
Pre-existing conditions or inherent defects in the property's plumbing system
Normal wear and tear of plumbing components
Consequential or incidental damages
Issues arising from failure to perform recommended maintenance
To request warranty service, contact us at +1 555-927-8787 or [email protected] with your original invoice number and description of the issue. Warranty work will be scheduled during normal business hours.
To the maximum extent permitted by law:
Our total liability for any claims arising from our services is limited to the amount paid for the specific service that gave rise to the claim.
We are not liable for any indirect, special, incidental, or consequential damages, including but not limited to:
Issues arising from misuse, abuse, neglect, or alterations made by others
Damage caused by Acts of God, weather events, or other circumstances beyond our control
Pre-existing conditions or inherent defects in the property's plumbing system
Normal wear and tear of plumbing components
Consequential or incidental damages
Issues arising from failure to perform recommended maintenance
Any claim arising from our services must be brought within one (1) year from the date the service was performed.
You agree to:
Provide safe, reasonable access to all work areas
Secure pets and remove obstacles from work areas
Ensure an adult (18+) is present during service calls
Provide accurate information about plumbing issues
Disclose known problems with the plumbing system
Inform technicians of any special conditions or hazards
Obtain necessary permissions, permits, or HOA approvals, unless we have agreed in writing to handle this
Comply with our recommendations for safe operation of plumbing systems
Follow manufacturer's instructions for equipment we install
To the maximum extent permitted by law:
We take reasonable precautions to protect your property during service calls, including the use of drop cloths and protective coverings as appropriate.
Our technicians will clean the immediate work area upon completion of services. This includes removing debris, packaging, and replaced parts. More extensive cleanup may require additional fees.
We may document pre-existing conditions before beginning work. You agree that we are not responsible for pre-existing damage or conditions.
Your use of our services is also governed by our Privacy Policy, which can be found at . The Privacy Policy is incorporated by reference into these Terms.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website or upon providing notice to you. Your continued use of our services following such changes constitutes acceptance of the revised Terms.
In the event of a dispute, you agree to notify us promptly and attempt to resolve the matter informally before pursuing other remedies.
If informal resolution is unsuccessful, parties agree to attempt resolution through mediation conducted by a mutually acceptable mediator in Any, CA before pursuing legal action.
Any dispute not resolved through mediation shall be resolved through binding arbitration conducted by [Arbitration Service] in accordance with their rules. The arbitration shall take place in Any, CA. The decision of the arbitrator shall be final and binding.
These Terms are governed by the laws of the state of CA, without regard to its conflict of law principles. Any legal action must be brought in the appropriate courts located in County, CA.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
Neither party shall be liable for delays or failures in performance resulting from causes beyond their reasonable control, including but not limited to acts of God, severe weather, labor disputes, pandemics, or material shortages.
These Terms, together with any service agreement, work order, or estimate provided to you, constitute the entire agreement between you and us regarding the services and supersede all prior or contemporaneous communications and proposals.
For questions or concerns regarding these Terms or to request service, please contact us at:
Email: [email protected]
Phone: +1 555-927-8787
Address: 555 S Main St, Any, CA
License #: [Insert License Number]
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Last Updated: April 04, 2025